$50 Virtual Gift Card
After providing the info, you will receive a PDF file that you can either print or send via email to your loved ones.
Please note. The base currency for this gift is US dollars. Exchange fluctuations could affect the value in other currencies.
We ship worldwide for free over 100$. Below that, you'll pay only a small flat fee (prices can fluctuates depending on exchange rates):
• United States 3.99 USD
• UK 3.50£
• Europe 4.35€
• Canada 6.29 CAD.
• Australia and New Zealand 9.99 AUD
• Rest of the world 11.99 USD. (free shipping 170 USD)
For US, UK and Europe it usually takes an average of 8 to 10 business days to receive your order. For the rest of the world it's 10 to 20 days.
We appreciate it's not the usual "next day delivery" so common in the fashion world, but we're not a fast-fashion brand and our products are made to order, to avoid over production and waste.
More on that here: https://loonylegs.com/pages/sustainability
A few days after placing your order you will receive an mail with your tracking number.
In any case, If you have any shipping issue or if you want more information about shipping just reach out to us at firstname.lastname@example.org
Refunds and Exchanges
Please note that we are unable to offer free returns. So if you require either a refund or an exchange you will have to ship the order at your expenses to one of the following addresses.
US orders can be returned to:
11201 Ed Brown Rd Charlotte, North Carolina 28273 - United States.
UK orders can be returned to:
Antar 2, Wobaston Road, Wolverhampton, WV10 6PZ - United Kingdom.
Orders from Europe can be returned to:
Plienciema 5, Marupe, Marupes novads, LV-216 - Latvia.
Orders from the rest of the world can be returned to any of the above addresses in US, UK or Europe.
Please let us know
Please make us aware that you want to return or exchange your products sendind us an email at email@example.com. It will speed up the process and it will help avoid delays.
We will not able to accept products that have been worn. Fitting is obviously ok.
As soon as you parcel arrives to one of our warehouses we will either refund your purchase or ship an exchange for free, whatever you prefer.
If you don't like it, we take it back. It's as simple as that. Just send us an email at firstname.lastname@example.org within 7 days from delivery and we will either exchange or refund your purchase. No question asked.
Purchase with confidence knowing that we're using Shopify, the most advanced and secure e-commerce platform, used by millions of businesses of any size.
Outstanding Customer Service
Life is not perfect. Nor is e-commerce. But we always go the extra mile to help and fix any issue. If you have any doubt or need support just reach out at email@example.com and we'll do whatever we can to help.
Rated 5 Stars
Just read the reviews from our real customers. They love the softness of our fabrics, the amazing fit and our unique designs. And again, if you're not convinced with your purchase, remember you can always return it and get your money back.
Fighting modern slavery
Our products are not sewed in third world countries. Instead, for Europe they are produced either in Latvia or Spain, while for the US and Canada they are made in North Carolina and in some instances Mexico.
In any case, all our manufacturers follow official laws and regulations on fair labour and modern slavery.
Plus, all suppliers which provide raw materials are asked to sign an Anti-Slavery or Forced Labour Certificate, acknowledging that they will comply with all applicable laws that prohibit slavery and human trafficking.
Fighting climate change
Our partnership with Tree-Nation
For every order we receive, we plant a tree in reforestation projects around the world in collaboration with Tree-Nation. With your help, so far we offset more than 100 tonnes of CO2 and planted trees across Madagascar, Nepal, Tanzania, India and Nicaragua.
For single item orders we are switching to 100% biodegradable mailers made of corn starch that can be re-used or composted at home. We are still using recycled plastic mailers for multiple item orders, but we're aiming to switch to bio-mailers for all orders as soon as possible.