$50 Virtual Gift Card
After providing the info, you will receive a PDF file that you can either print or send via email to your loved ones.
Please note. The base currency for this gift is US dollars. Exchange fluctuations could affect the value in other currencies.
We ship worldwide for free over 100$. Below that, you'll pay only a small flat fee (prices can fluctuates depending on exchange rates):
• United States 3.99 USD
• UK 3.50£
• Europe 4.35€
• Canada 6.29 CAD.
• Australia and New Zealand 9.99 AUD
• Rest of the world 11.99 USD. (free shipping 170 USD)
For US, UK and Europe it usually takes an average of 8 to 10 business days to receive your order. For the rest of the world it's 10 to 20 days.
We appreciate it's not the usual "next day delivery" so common in the fashion world, but we're not a fast-fashion brand and our products are made to order, to avoid over production and waste.
More on that here: https://loonylegs.com/pages/sustainability
A few days after placing your order you will receive an mail with your tracking number.
In any case, If you have any shipping issue or if you want more information about shipping just reach out to us at firstname.lastname@example.org
Refunds and Exchanges
If you are not happy with your purchase you can return or exchange it within 30 days, no question asked.
To initiate any return or exchange process just go to our RETURN PORTAL
We will not able to accept products that have been kept for more than 30 days or that have been already used. Fitting is obviously ok.
We are unable to cover the cost of the return shipping. So you will have to ship your order back to us at your expenses.
Our warehouses are based in the US (North Carolina), Europe (Latvia or UK) and Canada, so hopefully the cost will be limited.
The best address will be provided via our RETURN PORTAL
As soon as you return arrives to one of our warehouses we will either refund your purchase or ship an exchange for free, depending on what you requested.
If you don't like it, we take it back. It's as simple as that. Just send us an email at email@example.com within 7 days from delivery and we will either exchange or refund your purchase. No question asked.
Purchase with confidence knowing that we're using Shopify, the most advanced and secure e-commerce platform, used by millions of businesses of any size.
Outstanding Customer Service
Life is not perfect. Nor is e-commerce. But we always go the extra mile to help and fix any issue. If you have any doubt or need support just reach out at firstname.lastname@example.org and we'll do whatever we can to help.
Rated 5 Stars
Just read the reviews from our real customers. They love the softness of our fabrics, the amazing fit and our unique designs. And again, if you're not convinced with your purchase, remember you can always return it and get your money back.
Fighting modern slavery
Our products are not sewed in third world countries. Instead, for Europe they are produced either in Latvia or Spain, while for the US and Canada they are made in North Carolina and in some instances Mexico.
In any case, all our manufacturers follow official laws and regulations on fair labour and modern slavery.
Plus, all suppliers which provide raw materials are asked to sign an Anti-Slavery or Forced Labour Certificate, acknowledging that they will comply with all applicable laws that prohibit slavery and human trafficking.
Fighting climate change
Our partnership with Tree-Nation
For every order we receive, we plant a tree in reforestation projects around the world in collaboration with Tree-Nation. With your help, so far we offset more than 100 tonnes of CO2 and planted trees across Madagascar, Nepal, Tanzania, India and Nicaragua.
For single item orders we are switching to 100% biodegradable mailers made of corn starch that can be re-used or composted at home. We are still using recycled plastic mailers for multiple item orders, but we're aiming to switch to bio-mailers for all orders as soon as possible.